Custom mail from

How to configure a custom mail from address

By default all e-mails sent from Winningtemp will be sent from [email protected] and Amazon SES.

It is possible to configure a custom sender, such as [email protected]. When you have configured a custom sender, all e-mails from Winningtemp will be sent from the configured mail from address.

How to configure a custom mail from:

  1. Contact your Customer Success Manager and include the custom mail from address that you wish to configure, for example [email protected]
  2. Winningtemp will create a configuration for your address. Before the mail from address is enabled you will need to verify the ownership. This is done by Easy DKIM and Sender Policy Framework (SPF).

Verify ownership using Easy DKIM

When you set up Easy DKIM for a custom mail from address, Winningtemp will automatically add a 2048-bit DKIM key to every email that you send from that identity (this is done by Amazon SES). Ownership is verified by adding a set of CNAME records to your DNS registrar. You will obtain the records that you should add to your registrar from Winningtemp. Example is based on [email protected].

TypeNameValue
CNAMEjufabfsisqtvtvoogwgjh47h4ilj3cx7._domainkeyjufabfsisqtvtvoogwgjh47h4ilj3cx7.dkim.amazonses.com
CNAME4unshtkwjbeqnirigjwoyrjfhonuzd3u._domainkey4unshtkwjbeqnirigjwoyrjfhonuzd3u.dkim.amazonses.com
CNAME7g4ew5fbrjs3vk3b4gsu4aj42v4sos3t._domainkey7g4ew5fbrjs3vk3b4gsu4aj42v4sos3t..dkim.amazonses.com

Setup Sender Policy Framework (SPF)

Sender Policy Framework (SPF) is an email validation standard that's designed to prevent email spoofing. You can configure your custom MAIL FROM domain with SPF to tell email providers which servers are allowed to send email from your custom MAIL FROM domain. SPF is defined in RFC 7208.

To set up SPF, you should publish the following records to the DNS configuration for your custom MAIL FROM domain. Example is based on [email protected].

TypeNameValue
MXnoreply10 feedback-smtp.eu-west-1.amazonses.com
TXTnoreply"v=spf1 include:amazonses.com ~all"

Please allow up to 24 hours for Easy DKIM and SPF to be verified. The custom mail from address is not enabled until the verification is completed by Amazon and will fallback to the default sender [email protected] during the verification process.